Privacy Policy
Last updated: June 2025
1. Information We Collect
When you purchase or use Artemis Trades, we may collect the following information:
- Personal information: Name, email address, and contact details provided at checkout or registration.
- Payment information: Transaction data is processed by JVZoo. We do not store your payment card details.
- Usage data: How you interact with the dashboard (signals viewed, trades marked, pages visited).
- Technical data: IP address, browser type, device information, and cookies for session management.
2. How We Use Your Information
We use collected information to:
- Provide and maintain your access to the Artemis Trades platform
- Send signal notifications, account alerts, and service emails
- Send marketing communications (you can opt out at any time)
- Improve and optimize the platform and signal quality
- Comply with legal obligations
- Prevent fraud and abuse
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating the platform (e.g., hosting, email delivery, analytics), all of whom are bound by confidentiality agreements. We may also disclose information where required by law or to protect our rights.
4. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain basic account records for up to 2 years for legal and support purposes, after which data is securely deleted.
6. Security
We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing communications at any time
- Data portability (for EU/EEA residents under GDPR)
To exercise any of these rights, please contact us via support.
8. Third-Party Links
Our platform may contain links to third-party websites (e.g., JVZoo, broker platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at support or email: privacy@artemis-trades.com